Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this policy. If you do not agree with our terms, please do not use our services.

1. Information We Collect

We may collect and process the following types of personal information about you:

a. Information You Provide
•    Account Information: When you register for an account, we collect your name, email address, phone number, and any other details you provide.
•    Payment Information: We may collect credit card information or other payment details when you make a purchase. Payment details are processed by third-party payment processors and are not stored on our servers. 
•    User Content: Information you provide when you list items for auction, communicate with other users, or leave reviews.  

b. Information Automatically Collected
•    Usage Data: We collect information about your interactions with our Site, including IP address, browser type, pages viewed, and time spent on the Site.
•    Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyse site usage. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:
•    To operate our site: Manage your account, process transactions, and provide customer support.
•    To improve our services: Analyse usage trends and improve functionality and user experience.
•    To communicate with you: Send you updates, newsletters, marketing communications, and respond to your inquiries.
•    To ensure compliance: Monitor transactions for security purposes, fraud prevention, and legal compliance.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
•    Service Providers: We may employ trusted third-party service providers to assist with our operations, such as payment processing, email communication, and analytics. These service providers are obligated to protect your information and may not use it for any other purpose.
•    Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have certain rights regarding your personal information, including:
•    Access: Request access to the personal information we hold about you.
•    Rectification: Request correction of any inaccurate or incomplete information.
•    Erasure: Request deletion of your personal information when it is no longer needed.
•    Restriction: Request limitation of processing your personal information in certain circumstances.
•    Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details below.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, and destruction. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site and updating the “Last Updated” date at the bottom of this policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

 Email:   sales@westernsalerooms.co.uk 
 Address: Western Lodge, 14, Newton Road, Kingskerswell, Devon. TQ12 5AA 

By using our site you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Last Updated: 20.03.25   E&OE.